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Page history · updated Sep 30, 2026

customer.io pricing page history

https://customer.io/pricing · 7 versions compared since Oct 9, 2025

This period saw significant enhancements to Customer.io's AI capabilities, introducing new 'AI Agent' and 'LLM Actions' features across various plans, with advanced options for Premium and Enterprise tiers. The company also expanded its compliance offerings, added new messaging channels, and updated its startup program to offer a full year free, signaling a strategic focus on AI-driven functionality and market expansion.

  1. ProductHigh impact

    New AI Agent and LLM Actions launched for Essentials plan

    The 'Essentials' plan now includes an 'AI Agent with core execution skills' and 'LLM Actions with 100K credit sample', significantly boosting its AI-driven capabilities for data-driven messaging. This is a major product upgrade for the entry-level plan.

    Source: text from the page
    • “AI Agent with core execution skills”
    • “LLM Actions with 100K credit sample”
  2. ProductNotable

    HIPAA Compliance added to Premium plan features

    HIPAA Compliance is now explicitly listed as a feature for the Premium plan, making the service more attractive to businesses handling protected health information.

    Source: text from the page
    • “HIPAA Compliance*”

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